Knowledgebase

Help articles and operating guides

Short, useful answers for setup, seller workflows, products, marketplace operations, and account questions.

Managing Your Pryseflow Subscription and Plans: Scaling Your Investment
Account & Billing

Managing Your Pryseflow Subscription and Plans: Scaling Your Investment

Your business needs change as you grow. Learn how to manage your Pryseflow subscription, understand our different plans, and ensure your account is always optimized for your current operational scale.

Understanding Your Billing History and Transactions: Total Financial Transparency
Account & Billing

Understanding Your Billing History and Transactions: Total Financial Transparency

Maintain perfect records for your business. Learn how to access your past invoices, download tax receipts, and understand the transaction history of your Pryseflow subscription.

How to Configure Tax Settings for Your Business: Accuracy and Compliance
Account & Billing

How to Configure Tax Settings for Your Business: Accuracy and Compliance

Tax doesn’t have to be taxing. Learn how to set up tax rules, manage multiple tax rates for different regions, and ensure your invoices are always compliant with local regulations using Pryseflow’s automated tax engine.

Troubleshooting Pryseflow Connect Printer Issues: Keeping Your Receipts Flowing
Hardware & Connectivity

Troubleshooting Pryseflow Connect Printer Issues: Keeping Your Receipts Flowing

Hardware issues shouldn’t slow down your business. Learn how to diagnose and fix common thermal printer problems, from connectivity drops to formatting errors, using the Pryseflow Connect diagnostic tools.

How to Pair New Devices with Pryseflow Connect: Expanding Your Hardware Ecosystem
Hardware & Connectivity

How to Pair New Devices with Pryseflow Connect: Expanding Your Hardware Ecosystem

Grow your retail footprint with ease. Learn how to pair new receipt printers, barcode scanners, and customer-facing displays with Pryseflow Connect, ensuring a unified and responsive hardware environment.

How to Set Up and Log In to a POS Terminal: Your Retail Launchpad
Point of Sale (POS)

How to Set Up and Log In to a POS Terminal: Your Retail Launchpad

Transform any device into a high-performance checkout station. Learn how to configure your POS terminals, manage hardware connections, and ensure a secure, seamless login process for your retail staff.

Processing Sales and Handling Different Payment Methods: The Art of the Checkout
Point of Sale (POS)

Processing Sales and Handling Different Payment Methods: The Art of the Checkout

Speed and flexibility are the keys to a great retail experience. Learn how to ring up sales, apply discounts, and process payments across cash, card, and digital wallets with the Pryseflow POS.

Managing Staff Shifts and Cash Drawer Reconciliations: The Key to Accountability
Point of Sale (POS)

Managing Staff Shifts and Cash Drawer Reconciliations: The Key to Accountability

Financial integrity starts at the cash drawer. Learn how to manage staff shifts, perform accurate end-of-day reconciliations, and use shift reports to identify discrepancies and optimize your retail operations.

Adding and Managing Products in Your Catalog: A Masterclass in Inventory Data
Products & Inventory

Adding and Managing Products in Your Catalog: A Masterclass in Inventory Data

Your product catalog is the foundation of your commerce operations. Learn how to create detailed product profiles, manage variants, and optimize your data for both internal efficiency and marketplace discovery.

Understanding Product Categories and Custom Attributes: Organizing for Discovery
Products & Inventory

Understanding Product Categories and Custom Attributes: Organizing for Discovery

Don’t let your products get lost in the noise. Learn how to use hierarchical categories and flexible custom attributes to organize your catalog, improve warehouse efficiency, and help customers find exactly what they need.

How to Use Barcodes for Faster Product Management: Efficiency at the Speed of Light
Products & Inventory

How to Use Barcodes for Faster Product Management: Efficiency at the Speed of Light

Manual data entry is the enemy of scale. Learn how to implement a barcode-driven workflow in Pryseflow to accelerate your POS sales, simplify inventory audits, and eliminate human error in your warehouse.

Setting Up Recurring Bills for Automated Expense Tracking: Never Miss a Payment
Automation Guides

Setting Up Recurring Bills for Automated Expense Tracking: Never Miss a Payment

Automate your business outgoings and keep your financial reports perfect. Learn how to create vendor profiles, set up recurring bill schedules, and integrate these expenses into your cash flow forecasts for total financial transparency.

Tutorial: Using Bulk Import Tools to Launch Your Product Catalog Faster: Speed to Market
Automation Guides

Tutorial: Using Bulk Import Tools to Launch Your Product Catalog Faster: Speed to Market

Don’t add products one by one. Learn how to use Pryseflow’s advanced CSV import tools to upload thousands of items in seconds, map custom attributes, and launch your professional marketplace storefront at lightning speed.

How to Use Pryseflow Connect to Automate Your Kitchen or Warehouse Printing: Real-Time Action
Automation Guides

How to Use Pryseflow Connect to Automate Your Kitchen or Warehouse Printing: Real-Time Action

In a busy operation, every second counts. Learn how to use Pryseflow Connect to automate the printing of kitchen slips, warehouse packing lists, and customer receipts the moment an order is placed, reducing errors and speeding up your fulfillment.

Tutorial: Creating, Sending, and Tracking Your First Digital Contract: The Paperless Agreement
Workflow Tutorials

Tutorial: Creating, Sending, and Tracking Your First Digital Contract: The Paperless Agreement

Move your business agreements online and get signed faster. Learn how to use Pryseflow’s digital contract tools to choose templates, customize terms with dynamic placeholders, and track real-time signature status with a full audit trail.

How to Perform a Full Inventory Audit and Stock Adjustment: Mastering Your Accuracy
Workflow Tutorials

How to Perform a Full Inventory Audit and Stock Adjustment: Mastering Your Accuracy

Keep your digital records in sync with your physical shelves. Learn how to perform a professional stocktake, identify discrepancies, and commit stock adjustments with a clear audit trail in your Pryseflow dashboard.

Tutorial: Managing Multi-Warehouse Stock Transfers Seamlessly: Inventory on the Move
Workflow Tutorials

Tutorial: Managing Multi-Warehouse Stock Transfers Seamlessly: Inventory on the Move

Learn the professional way to move stock between locations without losing track of a single item. This tutorial covers creating transfer orders, managing the "In-Transit" phase, and handling receipt discrepancies for a perfect chain of custody.

Step-by-Step: Converting an Approved Estimate into a Live Invoice: Closing the Loop
Workflow Tutorials

Step-by-Step: Converting an Approved Estimate into a Live Invoice: Closing the Loop

Save time and eliminate data entry errors by instantly turning your quotes into professional bills. Learn how to manage the transition from an approved estimate to a live invoice with a single click in your Pryseflow dashboard.

Step-by-Step: Setting Up Your Custom Storefront Domain
Configuration Guides

Step-by-Step: Setting Up Your Custom Storefront Domain

A complete technical walkthrough for connecting your own .com, .co.za, or any other extension to your Pryseflow marketplace. We cover DNS records, SSL automation, and common troubleshooting steps.

Tutorial: Configuring Shipping Methods and Zones for Your Marketplace: The Logistics Masterclass
Configuration Guides

Tutorial: Configuring Shipping Methods and Zones for Your Marketplace: The Logistics Masterclass

Shipping is the final frontier of ecommerce. Learn how to set up geographic shipping zones, configure local delivery and courier rates, and implement free shipping thresholds that drive higher conversion rates on your Pryseflow marketplace.

How to Set Up and Manage Your Own Affiliate Program: Growing Through Word-of-Mouth
Configuration Guides

How to Set Up and Manage Your Own Affiliate Program: Growing Through Word-of-Mouth

Turn your loyal customers and influencers into a high-performance sales force. Learn how to enable the Pryseflow Affiliate module, configure commission structures, and track referral performance to drive cost-effective growth for your brand.

Managing Your Pryseflow Subscription and Plans
Account & Billing

Managing Your Pryseflow Subscription and Plans

Understand the different Pryseflow plans, how to upgrade or downgrade, and managing your payment methods.

Understanding Your Billing History and Transactions
Account & Billing

Understanding Your Billing History and Transactions

How to access your past invoices, download receipts for tax purposes, and understand platform fee breakdowns.

How to Configure Tax Settings for Your Business
Account & Billing

How to Configure Tax Settings for Your Business

Ensure your invoices and marketplace listings are tax-compliant by setting up VAT, GST, or local sales taxes.

Troubleshooting Pryseflow Connect Printer Issues
Hardware & Connectivity

Troubleshooting Pryseflow Connect Printer Issues

Common fixes for receipt printer connectivity, paper jams, and formatting errors using Pryseflow Connect.

How to Pair New Devices with Pryseflow Connect
Hardware & Connectivity

How to Pair New Devices with Pryseflow Connect

A guide to connecting receipt printers, barcode scanners, and cash drawers to your Pryseflow workspace.

How to Set Up and Log In to a POS Terminal
Point of Sale (POS)

How to Set Up and Log In to a POS Terminal

Get your retail counter ready for sales by configuring your POS terminal and managing staff access.

Processing Sales and Handling Different Payment Methods
Point of Sale (POS)

Processing Sales and Handling Different Payment Methods

A guide to the daily sales workflow, from adding items to the cart to finalizing payments with cash, card, or mobile wallet.

Managing Staff Shifts and Cash Drawer Reconciliations
Point of Sale (POS)

Managing Staff Shifts and Cash Drawer Reconciliations

Ensure financial accuracy by tracking staff shifts, monitoring mid-day cash movements, and performing end-of-day reconciliations.

Adding and Managing Products in Your Catalog
Products & Inventory

Adding and Managing Products in Your Catalog

A comprehensive guide to building your product catalog, including descriptions, pricing, and image management.

Understanding Product Categories and Custom Attributes
Products & Inventory

Understanding Product Categories and Custom Attributes

Organize your products effectively using multi-level categories and custom attributes for detailed specifications.

How to Use Barcodes for Faster Product Management
Products & Inventory

How to Use Barcodes for Faster Product Management

Speed up your POS checkout and warehouse audits by integrating barcode scanning into your workflow.

Managing Multiple Warehouses and Stock Locations: Scaling Your Logistics
Products & Inventory

Managing Multiple Warehouses and Stock Locations: Scaling Your Logistics

As your business expands, so does your footprint. Learn how to track inventory across multiple physical locations, manage stock transfers, and optimize fulfillment with Pryseflow’s multi-warehouse engine.

Managing Customer Contacts and Communication History: Building Lasting Relationships
Sales & Customers

Managing Customer Contacts and Communication History: Building Lasting Relationships

Your customers are your most valuable asset. Learn how to organize your contact database, track every interaction, and use communication history to provide personalized service that drives loyalty and repeat business.

How to Create and Send Professional Estimates: Winning More Business
Sales & Customers

How to Create and Send Professional Estimates: Winning More Business

An estimate is your first chance to impress a potential client. Learn how to create detailed, professional quotes, send them instantly, and convert them into live invoices with a single click.

Recording and Managing Invoice Payments: Optimizing Your Cash Flow
Sales & Customers

Recording and Managing Invoice Payments: Optimizing Your Cash Flow

Cash flow is the lifeblood of your business. Learn how to record payments, handle partial deposits, and maintain an accurate record of your accounts receivable to ensure you always know exactly where your finances stand.

Setting Up Recurring Invoices for Automated Billing: The "Set and Forget" Strategy
Sales & Customers

Setting Up Recurring Invoices for Automated Billing: The "Set and Forget" Strategy

Stop wasting hours on manual monthly billing. Learn how to create recurring invoice profiles, automate your subscription services, and ensure consistent cash flow with Pryseflow’s powerful automation engine.

Understanding the Pryseflow Dashboard Overview: Your Command Center
Getting Started

Understanding the Pryseflow Dashboard Overview: Your Command Center

A comprehensive tour of the Pryseflow Dashboard. Learn how to navigate the interface, interpret real-time data widgets, and customize your workspace to maximize operational efficiency.

Managing Your User Profile and Security Settings: A Comprehensive Guide
Getting Started

Managing Your User Profile and Security Settings: A Comprehensive Guide

Your account is your gateway to the Pryseflow ecosystem. Learn how to personalize your profile, manage your credentials, and implement enterprise-grade security measures like Multi-Factor Authentication (MFA) to protect your business data.

Setting Up Your Company Profile and Branding: The Ultimate Guide
Getting Started

Setting Up Your Company Profile and Branding: The Ultimate Guide

Your brand is your promise to your customer. Learn how to configure your business details, upload your logo, and establish a consistent visual identity across invoices, emails, and your marketplace storefront.

How to Create Your First Invoice in Pryseflow: A Complete Guide
Getting Started

How to Create Your First Invoice in Pryseflow: A Complete Guide

Master the art of professional invoicing. This comprehensive guide walks you through creating, customizing, and sending your first invoice in Pryseflow, ensuring you get paid faster and maintain perfect records.